Customer Satisfaction Survey
Alpha makes serving the trading community a top priority. We conduct an annual survey using an independent communications firm to capture your experience in dealing with us, whether you are resolving a trading problem, seeking information or solving a complex business issue. We then take those results and determine how to be better.
Based on your feedback, 2012 was another great year for us, showing that our efforts are paying off.
We thank everyone who provided this valuable information, and please do not wait until the next survey to let us know what you think.
Contact us anytime with any suggestions; we take your feedback seriously.